Updated 09 Oct. 2025

Food Health Systems Advisory (“FHSA”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you engage with any of our services, including recruitment, training, consulting, or when you visit our website www.fhsafrica.org.

This Policy applies to all personal data collected by FHSA, including data obtained through our recruitment portal (via Zoho Recruit) and all other engagement platforms.

1. Information We Collect

We may collect personal and business information from you in the following categories:

• Contact Information: Name, email address, phone number, and mailing address.
  
  
• Business Information: Organization name, job title, sector, and related professional details.
  
  
• Recruitment Information: Educational background, employment history, job qualifications, resume/CV, cover letters, certificates, and supporting documentation.
  
  
• Service Information: Data provided when you register for training, events, advisory services, or newsletters.
  
  
• Technical Information: IP address, browser type, device identifiers, cookies, and usage data from our website or career portals.
  
  
• Financial Information: Limited payment details when required for service registration or training.
  
  

We may also collect information from:

• You, directly (via forms, email, or interviews).
  
  
• Referees or third-party recruitment vendors.
  
  
• Publicly accessible sources such as LinkedIn and verified job boards.
  

2. How We Use Your Information

We process your personal data for the following purposes:

• Delivering and managing our consulting, advisory, training, and recruitment services.
  
  
• Assessing candidates’ suitability for employment and maintaining recruitment records.
  
  
• Communicating with you regarding inquiries, applications, registrations, and updates.
  
  
• Providing tailored solutions and resources relevant to your business or career interests.
  
  
• Improving our website, services, and client experience.
  
  
• Complying with legal and regulatory obligations.
  
  

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: When you voluntarily provide information or apply for a job or service.
  
  
• Contractual Necessity: When processing is required to deliver a service or fulfil a request.
  
  
• Legal Obligations: To comply with applicable laws and regulations.
  
  
• Legitimate Interests: To manage recruitment, improve operations, and ensure efficient service delivery.

Where processing is based on consent, you may withdraw your consent at any time. However, such withdrawal will not affect the lawfulness of processing carried out prior to the withdrawal.

4. Disclosure of Your Information

We respect your privacy and limit the disclosure of your personal data. We may share your information with:

• FHSA group companies and affiliates for internal administrative purposes.
  
  
• Trusted service providers (such as Zoho Recruit, IT support providers, and payment processors) who process data on our behalf under strict confidentiality and data protection terms.
  
  
• Partners and collaborators for project or service delivery purposes.
  
  
• Regulatory or law enforcement authorities, when required by applicable laws.

Where we transfer personal data outside Nigeria, such transfers will comply with the Nigerian Data Protection Act, 2023, and applicable international standards.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or loss. Access is limited to employees, contractors, and agents who have a business need-to-know and are bound by confidentiality obligations.

In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by law.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Policy or to meet legal, regulatory, or operational requirements.
Your personal information will be deleted when:

• You submit a written request for deletion.
  
  
• It is no longer needed for the original purpose.
  
  
• The retention period defined by FHSA or applicable law expires.

When deletion occurs, FHSA ensures that data is destroyed securely and irreversibly.

7. Your Rights

You have the following rights regarding your personal data:

• Right to Access – to know what personal data we hold about you.
  
  
• Right to Correction – to request rectification of inaccurate or incomplete data.
  
  
• Right to Erasure – to request deletion where legally permissible.
  
  
• Right to Restrict or Object – to object to processing or direct marketing.
  
  
• Right to Data Portability – to receive a copy of your data in a machine-readable format.
  
  
• Right to Withdraw Consent – where consent is the basis of processing.
  
  
• Right to Object to Automated Decision-Making – to ensure fair and transparent processing.

To exercise any of these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and personalise content. You can manage or disable cookies through your browser settings, although this may affect site functionality.

9. Third-Party Links

Our website or communication materials may contain links to third-party websites. FHSA is not responsible for the privacy practices, content, or security of such external sites. We encourage you to review their privacy policies before providing any personal information.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on our website with the revised effective date.

11. Contact Us

For questions, comments, or concerns regarding this Privacy Policy or to exercise your data protection rights, please contact us:

Food Health Systems Advisory (FHSA)
Website: www.fhsafrica.org
Recruitment: osofowora@fhsafrica.org
General Inquiries: info@fhsafrica.org

Summary

FHSA is committed to protecting the confidentiality and integrity of all personal information shared with us, whether for recruitment, training, or advisory engagements. We handle your data responsibly, transparently, and in accordance with the General Data Protection Regulation (GDPR) and the Nigerian Data Protection Act (NDPA) 2023.